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Terms & Conditions

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eSellerSupport Terms & Conditions

The terms and conditions on this page govern the Customer’s use of eSellerSupport website. They do not affect your statutory rights as a consumer.

Agreement to the Terms and Conditions

By using this website, you agree to all the terms and conditions in full. Do not use this website if you do not agree with any of our Terms and Conditions. Your agreement to these terms and conditions applies to all orders, transactions and contracts for our plans and packages, eCommerce services or any other product or service transaction between you, the Customer, and eSellerSupport.

Amendments to the Terms and Conditions

eSellerSupport retains the right to amend these terms and conditions at any time. Any amendments will be posted on this website. Your use of this website will be taken as acceptance of these amendments. It is your responsibility to check the terms and conditions each time they order from us.

Services

All services will be delivered by eSellerSupport according to the timeframe and specifications as listed in the agreement contract between eSellerSupport and the Customer. The cost for these services will be specified in the contract agreement. eSellerSupport will provide one month’s notice should we need to implement any changes to the agreed costs of a service. Should we need to change any part of the agreed service, we will make every reasonable effort to discuss this with you.

Processing and payments

Where there is a setup fee required for a service, it will be payable prior to the delivery of the service/product. Where there is a service that is charged on a monthly ‘subscription’ basis, the fees for this will be paid via direct debit at the beginning of each month. If we are unable to debit your account for the agreed fee on the agreed date, we reserve the right to suspend your account until your payments are uptodate. You agree to pay a late fee of $7.50 if any fees due are not paid on time.

Delivery of goods or services

We will agree with you a timescale for the delivery of eSellerSupport products or services. This will be confirmed in writing. eSellerSupport will use all reasonable endeavors to deliver orders within the agreed time. If we do not agree a time with you, we will deliver orders within a reasonable time.

Cancellations

Cancellations before the end of the agreed contract length will be subject to a cancellation fee worked out as follows:

  • 50% of The cost of the monthly fee ((multiplied by)) the number of months remaining on the contract.

You will not be charged a cancellation fee if you decide not to renew your service after the length of the contract.

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