Cancellation Policy

At E Seller Support, we strive to provide excellent customer service and offer a flexible cancellation policy to accommodate our customers’ needs:

Cancellation Requests:

Cancellations are accepted only if requested within 12 hours of placing the order. After this period, cancellation requests may not be accommodated.
Orders categorized under Same Day Delivery cannot be cancelled once placed.

SEO Services:

For SEO services, payments are structured to allow customers to evaluate the previous month’s work before making the next payment or initiating a new project.
Due to the unpredictable nature of SEO, including changes in rankings and traffic, we do not guarantee specific outcomes.

Special Occasions/Events:

Orders placed during special occasions/events such as month-end offers, discount promotions, or seasonal celebrations (e.g., Diwali, Christmas) cannot be cancelled due to the limited-time nature of these offers.

Refunds and Money-Back Guarantee:

E Seller Support does not offer a money-back guarantee on products/services purchased.
If you are unsatisfied with your purchase, please contact our customer care within 24 hours of receipt. Our team will investigate the issue and provide an appropriate resolution within 90 days, which can be applied to a future order.

Third-Party Services:

E Seller Support is not responsible for service deficiencies caused by third-party providers (e.g., hosting, server, content creation). Any coordination efforts with third parties will be billed at our standard rate.

Discrepancies:

If you receive a product/service that does not match the description or your expectations, please notify our customer care within 24 hours. Our team will promptly investigate and address your concerns.
For any further questions or clarifications regarding our cancellation policy, please contact us at:

Email: info@esellersupport.com
Phone: 96541 90267

This policy is subject to updates. Please check our website for the latest information.